Tech the Bus - Smarter Travel
The new First Bus App is the smarter way to catch the bus, you can buy your mTickets and plan your journey all in one place!
Plan your journey
With live bus times you don’t need to wait around at the bus stop.
The First Bus App can help you plan your journey and arrive at your destination hassle-free.
With real-time information, you’ll spend less time at the bus stop. Check when your bus is due before you leave the house, so you can arrive at your stop just before your bus.
mTickets on our app is the cheapest and most convenient way to buy tickets 24/7.
With a wide range available, including weekly and monthly tickets, you can make your purchase in advance.
Buy tickets securely through the First Bus App with your bank card, Apple Pay or Google Pay, and speed up future purchases with the handy ‘Buy Again’ option.
No cash? No problem. Secure contactless payments are now available on all of our buses.
Paying with contactless is a simple and secure way to pay for tickets without cash. One tap of your contactless card, Apple Pay or Google Pay and you’re aboard and ready to go, no need to worry about having the right change.
You can buy tickets up to the value of £30, quickly and securely with contactless. So whether it’s a last minute trip or a regular journey, paying for your ticket has never been more convenient.
Stay connected while you travel with our free Wi-Fi. It's your time - use it your way.
It only takes a minute to sign up to our free Wi-Fi on your device. After that, connection is automatic.
1. Select the First Wi-Fi network
2. Open your web browser (e.g. Internet Explorer)
3. Follow the on-screen instructions to connect
4. Click 'Use your Free Wi-Fi to browse the internet, or select 'Ticket sales' or 'Timetables'
Watch our Tech The Bus video
Plan your journey from A to B!
Plan your journey across Norfolk & Suffolk
If you’ve left something on one of our buses, find out what to do.
Enjoy cheap and stress-free journeys in Norfolk and Suffolk, with every kind of ticket to suit your journey.
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Temporary Bus Stop Arrangements - Norwich - St Stephens Street Redevelopment 2022
Throughout the work to redevelop St Stephens Street, being carried out as part of the Transforming Cities scheme, commencing on Saturday 8th January, all bus stands in St Stephens Street will be out of use.