As the largest bus operator across the two counties, we work closely with both Norfolk and Suffolk County Councils to improve bus provision and facilities for passengers as a member of the local Enhanced Bus Partnership schemes.

As such, we are a signatory to the Bus Passenger Charter which establishes a consistent standard of service you, the passenger, can reasonably expect when you travel by bus - regardless of bus company or county.

You can find more information on our work with both local authorities, as well as copies of the Bus Passenger Charter, and details of enhanced partnerships at the links below.

Norfolk County Council

Suffolk County Council