Message from the Managing Director
Welcome to the First Eastern Counties website and my page.
First serves the Norfolk and Suffolk corridors through our comprehensive network of town and city services. Our Excel service links Peterborough in the West, through King’s Lynn to Norwich, with our flagship fleet of double deckers offering wi-fi and air chill comfort.
We are proud of our relationships with local stakeholders, councils, bus user groups, schools and charities, along with all of our regular bus travellers and endeavour to make your journey as swift, comfortable and accessible as we can, by working closely with all of these groups.
We continue to work hard on our reliability and punctuality being our customers main concerns, recognising some changes do sometimes cause concern and welcome your comments and feedback to help us shape these services.
On this site you will find details of our services, our latest ticket offers, timetables, local information and updates.
We look forward to Welcoming you Onboard.
Steve Wickers – Managing Director, First Eastern Counties
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Local Market Report

Please review our Annual Report which provides insight into our business and the markets we serve.
Norwich Bus Charter

"Your Better Bus Service" First Bus has signed the Norfolk County Council Norwich Bus Charter.