We value the opinions of our customers and stakeholders and from time to time we will seek your views about the bus services in a particular area, along a route or about our tickets.
Please give us your opinions to help shape the future of our bus services so that it works for as many people as possible.
Cotham & Redland (9 & 72) - Consultation closed
This consultation is now closed. Thank you to everyone who take part, we will provide details of the survey results shortly.
Bristol - Portishead - results out now!
Thank you to everyone who took the time to complete the survey in January 2020, we had over 1800 responses.
Welcome to our Journey Planner where we can help you plan your journey from A to B!
Welcome to your First bus Bristol, Bath and the West network maps.
If you lose your property on one of our buses please call customer services on 0345 646 0707 between 9am and 5pm Monday to Friday (excluding Public Holidays) or complete the online registration form at www.
Current Travel Advice
Current travel advice for travelling by bus.
National Bus Strategy
Following the publication of the National Bus Strategy in March 2021, First West of England is committed to extending its full support to the West of England Combined Authority and the relevant local authorities in delivering its objectives of restoring passenger confidence to travel,...
New Tickets, More Choice
However you travel, we've got the perfect ticket for you.