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FAQs

Bright Bus Tours, Edinburgh, FAQs

Got a question? Check out our frequently asked questions below to see if we can help.

Click here to view our terms and conditions.

Please refer to our route map ⇒ to see a list of stops we serve throughout Edinburgh. You can also look out for our Bright Orange buses and friendly team. You can also spot our logo on each bus stop we service.

You can buy tickets on our website here⇒ following which your ticket will be sent to your email address ahead of your trip.

You can also buy tickets from our friendly team when you arrive in Edinburgh, find us on St Andrew Square where our tour begins.

Tickets can also be purchased on the bus from your driver. We accept many cashless payment options, including contactless card payments, WePay, AliPay as well as chip and pin credit & debit card payment. We also accept cash payments

We have ticket options which last for either 24 or 48 hours. With so much in Edinburgh to explore, you can decide the ticket duration to suit your trip. Please note that your ticket will be activated when you board the bus or activate it with a member of our sales team when you arrive.
You can also upgrade your ticket to a longer validity period if you just can’t get enough! Just speak to our friendly team who can assist you with this.

Group bookings of 10 receive a 10% discount, meaning one ticket is on us! You can buy tickets online in advance of your trip, or if you’d prefer to contact our team directly you can contact us on: info@brightbustours.com

You don’t have to select a date of travel when you book a ticket, and these do not have an expiry date, so your ticket is valid to redeem when you arrive in Edinburgh. Once you board our tour, your ticket is redeemed and will expire at the end of your chosen validity period.

Yes! If you have a valid student matriculation card you are eligible to buy one of our student tickets, at a reduced rate to our Adult Tickets.

As well as full time students, customers over the age of 60 are also eligible to our concession tickets. Please let us know if this applies to you – to us, you don’t look a day over 30!

Our family tickets include travel for up to two adults and 3 children. Remember under 5s travel free of charge!

Seats cannot be reserved, but if you’d like to discuss a private booking with us then please contact us by email: info@brightbustours.com

Yes, our buses are fitted with a ramp for access on all tour buses which the driver can pull out when required. There is a dedicated space on each bus for wheelchair users.

We encourage it! Well behaved furry friends are welcome on board the tour.

Children under the age of 16 should be accompanied by an adult. An adult fare will be charged to anyone aged 16 - 59 unless they have a valid student/matriculation card.

Children under 5 travel free of charge!

Yes, for more information please contact us directly to discuss: info@brightbustours.com

Absolutely! Simply plug your own earphones into the audio jack and enjoy the tour.

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