Coronavirus - COVID19: Service information
Last updated: 13/01/2022
Coronavirus information – Berkshire
Service Change - 23 January 2022
From Sunday 23 January we will be changing some timetables across our network to help improve punctuality. See what is changing and download the new timetables for services 7, 12/13 and X74 below:
|What is changing||Timetable|
|Service 7: A new timetable will be introduced to help improve punctuality across the service.||Service 7 timetable|
|Service 12/13: A new timetable will be introduced to help improve punctuality across the service. Especially with weekday morning and afternoon peak trips.||Service 12/13 timetable|
|Service X74: A new timetable will be introduced to help improve punctuality across the service. Especially weekday morning and afternoon peak trips.||Service X74 timetable|
Here’s a guide for when you get on board:
New face covering rules come into force on Tuesday 30/11/2021, customers using public transport in England must wear a face covering - unless medically exempt.
Ventilation & Cleaning
We continue to ensure that all windows are left open for additional ventilation in addition to our enhanced cleaning regime which will remain in place to keep you and others around you safe.
Paying for your journey
Where possible avoid the use of cash and continue to use contactless on board or buy in advance using our mobile app.
Over the coming days we'll be updating the Covid related content on our websites.
Let’s get there together.
We’ve got each stage of your journey covered so that you can arrive safely at your destination.
We’re here for you
Contact us by phone 0345 646 0707 (9am to 5pm Monday to Friday) or contact us via Twitter 7am to 7pm Monday to Friday or 9am to 6pm on weekends and bank holidays.
Important information and links:
Please visit the NHS website for up to date information on Coronavirus (COVID-19).
The latest information on the current situation can be found online and is updated by the Government.
Ticket Refund Queries
At present, our services are still operating and tickets are purchased in line with our Conditions of Travel. However, the latest guidance on ticket status can be viewed on our help and information page here (FAQ section).
For important extra information please see here:
|For important extra information please see here:|
|First Bus Covid 19 Risk assessment ⇒|