Coronavirus information – First Aberdeen
Thank you for continuing to travel with First Bus. Our staff continue to work very hard to ensure our passengers can travel with confidence across our services.
- For the very latest timetables please click here.
- To find information on your local vaccination centres please click here.
We’ve got each stage of your journey covered so that you can arrive safely at your destination.
We’re here for you
Contact us by phone 0345 646 0707 (8am to 6pm Monday to Friday) or contact us via Twitter 7am to 7pm Monday to Friday or 9am to 6pm on weekends and bank holidays.
For further COVID information, our question and answer section plus key worker feedback click here.
If you have lost anything on a First Bus in the Aberdeen operating area, please fill out the contact form here ⇒ We will get back to you as soon as we can but please be aware that for lost property enquiries our response time is usually within 3 working days. If you prefer, you contact us on 0345 646 0707. Our lines are open from 9am to 5pm Mon-Fri. Our quieter times are usually between 11am and 3pm so you may prefer to call then as there will be less of a wait to speak to one of our Customer Support Agents.
Our drivers collect all lost property found on our buses and return it to their depot, but it can take up to 3 working days to register lost property items on our system. Our lost property opening times are Monday to Friday between 0900 – 1400. Collection of valuables (wallets, mobiles, keys) will be by appointment only during these times.
We've worked to create our very own Kids Pack, designed around the framework for Cirriculum for Excellence, designed to help families, parents, teachers and schools!
Travel centre closed
Our Union Street Ticket sales office has now closed; however, you can still buy your tickets easily and get the best value through: Our First Bus App – plan a journey, buy tickets on your phone and track your bus before it arrives at your stop.
Coronavirus - COVID19: For up-to-date customer and service information please visit our Coronavirus information page »
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